FAQ – Tech Percharming

Welcome to our comprehensive FAQ section. Here you’ll find answers to the most commonly asked questions about our courses, services, and policies. If you can’t find the answer you’re looking for, please don’t hesitate to contact us.

General Information

What types of courses do you offer?

We offer a comprehensive range of technology courses including Programming (Python, JavaScript, Java), System Integration, Artificial Intelligence and Machine Learning, Web Development, Data Science, Cloud Computing, and Custom Software Development training. Our courses are designed for beginners to advanced professionals.

Are your courses suitable for beginners?

Yes! We offer courses for all skill levels, from complete beginners to experienced professionals looking to advance their skills. Our beginner courses assume no prior programming experience and start with fundamental concepts.

What is the difference between online and in-person courses?

Currently, we focus on in-person training sessions to provide hands-on, interactive learning experiences. Our classroom environment allows for real-time collaboration, immediate feedback, and direct interaction with instructors and peers.

Do you provide job placement assistance?

While we don’t guarantee job placement, we provide career guidance, resume review, interview preparation, and networking opportunities. Many of our graduates have successfully transitioned to technology careers, but individual results may vary.

Course Enrollment and Schedule

How do I enroll in a course?

You can enroll through our website by selecting your desired course and completing the online registration form. Payment must be completed to secure your spot. We’ll send you a confirmation email with course details and preparation instructions.

When do courses start and how long do they last?

Course start dates vary throughout the year. Most courses run for 8-16 weeks, with classes typically held 2-3 times per week. Intensive bootcamps may run for 21 days to 3 months. Specific schedules are available on each course page.

What happens if I miss a class?

We understand that life happens! If you miss a class, please notify us in advance when possible. We provide makeup sessions for missed classes, recorded materials when available, and additional support to help you catch up.

Can I change my course after enrollment?

Course changes are possible subject to availability and within the first week of enrollment. Change requests must be submitted in writing, and additional fees may apply depending on the course price difference.

What is the maximum class size?

We maintain small class sizes to ensure personalized attention. Most classes have 8-15 students, with some specialized workshops limited to 6-10 participants.

Payment and Pricing

How much do courses cost?

Course prices vary depending on the program length, complexity, and materials included. Prices typically range from $800 for short workshops to $5,000 for comprehensive bootcamps. Detailed pricing is available on individual course pages.

What payment methods do you accept?

We accept major credit cards, bank transfers, and various online payment methods. Payment plans may be available for longer programs – please contact us to discuss options.

Do you offer discounts or scholarships?

Yes! We offer early bird discounts, group discounts for corporate training, and occasional promotional offers. We also have a limited scholarship program for qualified candidates. Contact us for current opportunities.

What is your refund policy?

We offer a structured refund policy with different refund percentages based on when you withdraw from the course. Full details are available in our Refund and Returns Policy. Generally, earlier withdrawals receive higher refund percentages.

Technical Requirements and Support

What equipment do I need for courses?

Students need to bring their own laptop (Windows, Mac, or Linux) with at least 8GB RAM and sufficient storage space. We’ll provide a detailed equipment list upon enrollment, including required software installations.

Do you provide laptops or software?

While students must provide their own laptops, we assist with software installation and provide access to development tools, cloud platforms, and learning management systems during the course.

What if I have technical problems during class?

Our instructors provide immediate technical support during class time. We also have dedicated technical support staff to help with setup issues, software problems, and learning platform difficulties.

Can I access course materials after the course ends?

Yes! Students retain access to course materials, recorded sessions (when available), and our learning platform for 6 months after course completion. This allows you to review content and continue practicing.

Certificates and Assessment

Do I receive a certificate upon completion?

Yes! Students who successfully complete a course receive a certificate of completion. Some courses also offer industry-recognized certifications or prepare you for external certification exams.

How are students assessed?

Assessment methods vary by course but typically include hands-on projects, coding assignments, presentations, and practical demonstrations. We focus on practical skills rather than traditional testing.

What happens if I don’t pass the course?

We work closely with students to ensure success. If you’re struggling, we provide additional support, tutoring, and resources. In rare cases where completion standards aren’t met, we may offer the opportunity to retake portions of the course.

Are your certificates recognized by employers?

Our certificates demonstrate practical skills and knowledge gained through hands-on training. Many employers value our comprehensive curriculum and project-based learning approach. We also prepare students for industry-standard certifications.

Instructors and Learning Experience

Who are your instructors?

Our instructors are experienced industry professionals with extensive backgrounds in software development, system architecture, data science, and AI. They combine deep technical knowledge with practical teaching experience.

What is your teaching methodology?

We use a hands-on, project-based learning approach. Students work on real-world projects, participate in collaborative coding sessions, and receive immediate feedback. Theory is always combined with practical application.

Do you provide one-on-one support?

Yes! While most learning happens in a group setting, we provide individual attention during lab sessions, office hours, and through our mentorship program. Additional one-on-one tutoring is available for an extra fee.

What programming languages do you teach?

We teach Python, JavaScript, Java, HTML/CSS, SQL, and various frameworks and libraries including React, Django, Flask, Node.js, and more. The specific languages depend on the course you choose.

Corporate Training and Custom Services

Do you offer corporate training programs?

Yes! We provide customized corporate training programs tailored to your organization’s specific needs. This includes on-site training, custom curriculum development, and flexible scheduling to accommodate business requirements.

Can you develop custom software solutions?

Absolutely! In addition to training, we offer custom software development, system integration, and technical consultation services. Our team can help design and implement solutions for your business needs.

What is your system integration service?

We help organizations connect different software systems, streamline workflows, and optimize data flow across their technology infrastructure. This includes API development, database integration, and process automation.

Location and Facilities

Where are your classes held?

Our training center is located at FLAT 1512，15/F，LUCKY CENTRENO.165-171 WAN CHAI ROAD，WANCHAI HK. We have modern facilities with high-speed internet, projectors, whiteboards, and comfortable learning environments.

Is parking available?

Yes, parking is available in the building. We can provide detailed directions and parking information upon enrollment.

Are your facilities accessible?

Our training center is fully accessible with elevator access and facilities designed to accommodate students with disabilities. Please contact us if you have specific accessibility needs.

Still Have Questions?

If you couldn’t find the answer to your question in this FAQ, we’re here to help! Please don’t hesitate to reach out to us:

Email: elise@percharming.com

Address: FLAT 1512，15/F，LUCKY CENTRENO.165-171 WAN CHAI ROAD，WANCHAI HK

Subject Line: FAQ Inquiry – [Your Question Topic]

Response Time: 24-48 hours

We’re committed to providing you with all the information you need to make an informed decision about your technology education journey.